Payment, Shipping & Returns
WE DELIVER TO ALL OF EUROPE AND BRAZIL
WE PARTNER WITH CDEK, ENSURING YOUR ORDER GETS WHERE IT NEEDS TO BE QUICKLY AND AT FAIR RATES.
CHOOSE YOUR DELIVERY OPTION: PICKUP POINT OR COURIER DIRECTLY TO YOUR DOOR.
PAYMENT
WE ACCEPT ALL MAJOR CREDIT AND DEBIT CARDS.
RETURSN
IN ACCORDANCE WITH DIRECTIVE 2011/83/EU, ART. 16(E), UNDERWEAR ITEMS FALL UNDER THE CATEGORY OF HYGIENE PRODUCTS. FOR HEALTH AND HYGIENE REASONS, RETURNS ARE NOT ACCEPTED FOR ITEMS WHOSE SEALED PACKAGING HAS BEEN OPENED.
WE CREATE SOMETHING PERSONAL AND INTIMATE - SO WE UNDERSTAND THE IMPORTANCE OF CHOICE AND RECOMMEND ORDERING CAREFULLY. IF YOU HAVE ANY QUESTIONS, WE'RE ALWAYS AVAILABLE. BUT REMEMBER: REAL SMUGGLERS KNOW WHAT/ THEY WANT.
In accordance with the Brazilian Consumer Protection Code (Law No. 8,078/1990), Article 49, consumers have the right to withdraw from purchases made outside the physical store. However, for hygiene and safety reasons, underwear items may only be returned if they have not been worm and if all original tags and seals remain intact. Items showing signs of use or with broken packaging cannot be accepted for return.